Collaborating with a Patient Access Services provider is as much about improving the care experience as it is about ROI. We work not only to increase patient and physician satisfaction, but also to help your healthcare organization run more efficiently and more profitably. By partnering with Connect America, you can expect to see:

99%

Appointment Accuracy

5%

Call Abandonment Rate

30 seconds

Average Time to Answer

In addition to improving access to care, each of our services corresponds directly with a marked and measurable result.


To read some of our success stories and for more in-depth insight into our strategies, please read our case studies.

CASE STUDY
Appointment Reminder
CASE STUDY
Virtual Contact Centers Improving Hospital Efficiency and Patient Care
CASE STUDY
Field Sales Support

Start improving your patient care experience today