Connect America has a long history of working within the
healthcare industry. Unlike other Patient Access Solutions
providers, we are 100% focused on healthcare, so we’ve been able
to learn the ins and outs of the industry, keep up with the
ever-changing landscape and commit to understanding the everyday
challenges you face, so we can work with you to solve them.
Strategically located, our multiple healthcare call centers are
able to work together seamlessly to ensure business continuity in
the event of a natural disaster or power failure. While we have
never had a call center go down, we are prepared in the event that
it happens. Our business is to ensure yours goes uninterrupted and
that your patients always have a point of access.
From answering calls for individual doctor’s offices to a
complete integration with full-scale hospitals and healthcare
systems, we have the ability to handle the needs of your
organization, whatever they may be.
Whether you’re only looking for daytime overflow call-handling to
supplement your existing patient access center or to outsource
the entirety of it, we can build a customized suite of solutions
that best meets your organization’s goals and the needs of those
in your care.